Careers

Rampart is one of the largest and fastest-growing full-service insurance brokerage firms in the United States. We are headquartered in Lake Success, Long Island, and we also have offices in Fort Lee, New Jersey, Ardmore, Pennsylvania and Doylestown, Pennsylvania. What sets Rampart apart from other insurance brokerages is our unparalleled commitment to our clients and our strong sense of history. Since our founding in 1965, we have made client service our priority. Our staff always provides attentive, responsive service that is vital for our insureds. Over the years, we have cultivated exceptional relationships with the insurance carriers we represent, and this allows us to deliver the finest, most cost-competitive products to our diverse client base.

We offer an excellent salary and benefits package with unlimited career growth possibilities. Rampart is an equal opportunity employer. Please e-mail resumes with position of interest in subject line, in confidence to: hr@rampartinsurance.com

Employee Benefits
Paid vacation, holidays, sick and personal days
Group Major Medical Insurance Plan
Dental Insurance Plan
AFLAC Supplemental Insurance
Group Life Insurance Plan
401(k) Plan
529 College Fund Plan
Due to our continued growth, we have the following excellent, full-time career opportunities available:


Job Listings:


Commercial Large Lines Assistant Account Executive


Lake Success, NY


Summary/Objective:

Commercial Large Lines Assistant Account Executive, reporting to the department manager, as well as 2 to 3 Large Lines Account Executives, will be responsible for supporting the process used to service and market new and renewal accounts. The incumbent will provide support to the Account Executives in processing all lines of commercial insurance; as well as, be responsible for managing the cancellation process for the department.

Essential Functions:

Build and maintain relationships with Commercial Large Lines clients. Assist in the process of managing accounts in accordance with agency standards and workflows. Process applications, binders, Certificates of Insurance and other daily service needs as assigned. Assist with maintaining client files on the agency management system, Sagitta, as well as, the agency document management system, ImageRight. Support all key servicing aspects of accounts; including renewals, endorsements, certificates, cancellations, and audits. Assure all responsibilities are in compliance with company guidelines and procedures. Utilize courteous, professional phone techniques and service to clients, carriers and office staff. Special projects and other job-related duties as assigned. Assist in the management of client billing. Complete other related duties as assigned.

Experience:

NY Property and Casualty License (may be obtained within 1 year of hire)

Property and Casualty industry experience

Four Year College Degree with a focus on Insurance/Risk Management

Knowledge of Microsoft Suite, Outlook, Excel, Word and Sagitta/ImageRight preferred.


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Commercial Large Lines Account Executive

Lake Success, NY

New York, NY 

Ardmore, PA

Summary/Objective:

The Large Lines Account Executive services multiline commercial accounts in accordance with Rampart’s objectives and procedures. Those Account Executives are assigned to Large Lines generally service accounts greater than $150,000.00 in premium.

Essential Functions:

Account Servicing: Manage, underwrite, market and service accounts as assigned. Assist other Account Executives as needed. Responsible for maintaining and/or offering the most comprehensive insurance offerings available. Compile and maintain all client related information. Process all insurance transactions; ensuring compliance with departmental and company wide procedures and guidelines. Assure that coverage is maintained at all times; help clients avoid late payments or possible cancellations. Resolve coverage issues or problems. Work with producers to enhance client development and service. Accept, price and bind insurance within underwriting authority. Examine and evaluate documents such as application forms, inspections reports, product brochures, financial reports and other data to determine degree of risk, underwriting and market selection. Handle New Business submissions. Develop, analyze, market and recommend a competitive insurance program providing various alternatives for client consideration. Manage workflow of your account split. May be required to assist with other accounts as needed.

Relationship Manager: The Account Executive is a point of contact for assistants, insured’s, producers and carriers. Responsible for Quality Assurance on his/her accounts. Provide guidance, assistance and training to the Assistant Account Executive. Maintain high relationships at all times.

Documentation Procedures: Meets all procedural documentation standards. Maintain continuity, uniform procedures and agency-wide communication with regard to documentation and underwriting. Enter and maintain client data in Sagitta, ImageRight, and Salesforce. Complies with all PAR standards as set forth by the Department Manager. Passes all Departmental and PAR audits. Conducts periodic self-reviews. Demonstrates a working knowledge of all endorsements, contracts, forms, etc., necessary to do business.

Experience:

5 to 7 years experience in Commercial Lines in an underwriting or account executive capacity

Proven underwriting, producer management, carrier management and managing junior personnel

BA in business, insurance or related field

Previous insurance industry experience can be considered in lieu of a Bachelor’s Degree

NYS Property and Casualty Broker License

CPCU/CIC preferred


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Personal Lines VIP Account Executive


Lake Success, NY


Summary/Objective:

Service personal lines accounts in accordance with department and company objectives and procedures


Essential Functions:

Provide exceptional customer service to all internal and external customers. Make and receive calls from customers assisting them with their questions and resolving problems as appropriate. Make and receive calls from customers to facilitate personal insurance quotes. Handle policy maintenance (new, renewal, changes, binders, etc.) done in Sagitta in a timely manner. Assure that coverage is maintained at all times and/or management notified if there are problems, such as potential coverage or pricing issues. Be familiar with rating and provide quotes to prospects and existing clients. Follow-up with customers to obtain additional information to provide accurate quotes. Obtain the best price and protection for our clients. Ensure all quotes are documented and saved in the Sagitta system. Process all new business, renewal business, etc. in personal lines department in a timely manner. Provide exceptional customer service to all internal and external customers. Make and receive calls from customers assisting them with their questions and resolving problems as appropriate. Make and receive calls from customers to facilitate personal insurance quotes. Handle policy maintenance (new, renewal, changes, binders, etc.) done in Sagitta in a timely manner. Bind coverage within binding authority. Be familiar with rating and provide quotes to prospects and existing clients. Follow-up with customers to obtain additional information to provide accurate quotes. Obtain the best price and protection for our clients. Ensure all quotes are documented and saved in the Sagitta system.


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Personal Lines Assistant Account Executive 


Lake Success, NY


Summary/Objective:

Personal Lines Assistant Account Executive, reporting to the department manager, as well as 2 to 3 Account Executives, will be responsible for supporting the process used to service and market new and renewal accounts. The incumbent will provide support to the Account Executives in processing all lines of  Personal lines insurance


Essential  Functions:

Provide technical support in underwriting and marketing and clerical support to Account Executives. Ensure that policy transactions are processed and accurate; including ACORD forms, applications, binders, and certificates of insurance. Assist Account Executives in the management of the workflow of assigned accounts. Maintain the integrity of the agency management system, Sagitta. Communicate with internal and external customers, as needed, to obtain information necessary to complete transactions. Provide professional customer service.

Requirements:

1 -2 year experience in Personal Lines underwriting or account support and customer service experience.

Excellent verbal & written communication skills

Outstanding at multi-tasking, able to prioritize and work under pressure in fast paced environment

Must have sense of urgency and respond to matters timely

Extremely organized and detailed

Computer proficiency in MS office, including Word, Excel and Outlook,


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Account Executive - Middle Market

Lake Success, NY, USA

Essential  Functions:

Production and Underwriting Service new and renewal accounts as assigned. Assure that coverage is maintained at all times. Resolve coverage issues or problems. Work with producers to enhance client development and service. May be required to assist with other accounts as needed. Relationship Manager The Account Executive is a point of contact for insured’s, producers and carriers. Responsible for Quality Assurance on his/her accounts. Documentation/Underwriting Standards Meets all procedural documentation standards. Maintain continuity, uniform procedures and agency-wide communication with regard to documentation and underwriting. Complies with all PAR standards as set forth by the Department Manager. Periodic self-reviews. Demonstrates a working knowledge of all endorsements, contracts, forms, etc… necessary to do business. Knows how to place risk within the niche market.

Requirements:

2-3 years experience in commercial lines agency underwriting or account support and customer service experience.

Excellent verbal & written communication skills

Outstanding at multi-tasking, able to prioritize and work under pressure in fast paced environment

Must have sense of urgency and respond to matters timely

Extremely organized and detailed

Computer proficiency in MS office, including Word, Excel and Outlook.


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Assistant Account Executive - Middle Market

Lake Success, NY, USA


Essential  Functions:

Provide technical support in underwriting and marketing and clerical support to Account Executives. Ensure that policy transactions are processed and accurate; including ACORD forms, applications, binders, and certificates of insurance. Assist Account Executives in the management of the workflow of assigned accounts. Maintain the integrity of the agency management system, Sagitta. Communicate with internal and external customers, as needed, to obtain information necessary to complete transactions. Provide professional customer service.

Requirements:

1 -2 year experience in commercial lines agency underwriting or account support and customer service experience.

Excellent verbal & written communication skills

Outstanding at multi-tasking, able to prioritize and work under pressure in fast paced environment

Must have sense of urgency and respond to matters timely

Extremely organized and detailed

Computer proficiency in MS office, including Word, Excel and Outlook,


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 IT Technical Support Engineer


Lake Success, NY

 

Job Description

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our employees. You will diagnose and troubleshoot software and hardware problems and help install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote connections to provide immediate support. You will use email and chat applications to give quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

 

Responsibilities

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Ask employees targeted questions to quickly understand the root of the problem

Track computer system issues through to resolution, within agreed time limits

Talk employees through a series of actions, either via phone, email or chat, until the technical issue is resolved

Properly escalate unresolved issues to appropriate internal teams and vendors

Provide prompt and accurate feedback to customers

Refer to our internal database or external resources to provide accurate technical solutions

Ensure all issues are properly logged

Prioritize and manage several open issues at one time

Follow up with employees to ensure their IT systems are fully functional after troubleshooting

Prepare accurate and timely reports

Document technical knowledge in the form of notes and manuals

 

Requirements

3-5 years Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Hands-on experience with Windows, Mobile, and Citrix environments

Good understanding of computer systems, mobile devices and other technical products

Ability to diagnose and troubleshoot basic technical issues

Excellent problem-solving and communication skills

Ability to provide step-by-step technical help, both written and verbal

Preferred: Knowledge of Sagitta, ImageRight, and Salesforce. Certification in Microsoft, Linux, Cisco, Citrix or similar technologies is a plus.

 

Travel

 

Travel to Satellite offices when needed.


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Rampart Benefit Planning, headquartered in Lake Success, NY, is seeking a Senior Account Executive who will be responsible for mid and large size clients. The Senior Account Executive will research, analyze, evaluate, and manage health, life, disability and other benefit plans as well as act as a benefit advisor to clients. This position requires that the candidate assume the role of lead consultant and primary point of contact for his or her book of business. 

*** Benefit Planning may offer different Voluntary Benefits ****

 

The ideal candidate will possess the following core competencies: A Strong knowledge of the regulatory environment for employee benefits and experience in an employee benefit advisory agency/broker practice, carrier, or benefit administrator position. Proficiency in multiple types of funding programs (i.e. Fully Insured, Self-Funded, Level Funded, Referenced Based Pricing) is required.

 

A successful Senior Account Executive must be self-sufficient in time management, is detail oriented, has strong relationship skills and can produce Excel reports to assist in maintaining their book of business. A deep knowledge of employee benefits and available options while managing multiple responsibilities in a timely manner is required.

 

Position Summary

The Senior Account Executive is responsible for the day-to-day account management for mid to large sized clients that are routine to moderately complex client accounts.

 

Essential Duties and Responsibilities:

  • Manage an assigned book of business.  Build, expand, and strengthen relationships with existing clients
  • Responsible for the day-to-day account management for routine to moderately complex client accounts
  • Develop and maintain relationships with carrier representatives in order to better understand available products and services in the marketplace and make recommendations to clients
  • Anticipate client needs and identify the strategies to address them
  • Maintain consistent contact with all clients to ensure service and support needs are being met
  • Collaborate with all parties to resolve service issues that are not consistent with quality standards or acceptable levels of business practice
  • Review requests for proposals and insurance plan analyses, negotiate with carriers and recommend renewal action
  • Understand and articulate alternate funding strategies
  • Collaborate with the clinical, communications, data analytics, underwriting actuarial, etc. teams in the review of Self-Funded plan performance and the development of strategies to mitigate risk
  • Assist with the validation of enrollment, claims, and fixed fees for the data analytics report and provide them to Self-Funded clients on a monthly basis
  • Cultivate relationships with the most senior executives in the client organization as well as with day-to-day client representatives and buyers
  • Keep client abreast of all reporting and testing obligations (i.e. ACA, Form 5500, Annual Notices, Non-Discrimination Testing, Online CMS Form, Medicare Part D Creditable Coverage and Minimum Value Attestations, etc.) pertaining to employee benefits
  • Obtain copies of all governing documents, disclosures, and service agreements (i.e. Policies, Certificates, Summary Plan Descriptions, Plan Documents, Wrap Plans, Summary of Benefits and Coverage, Health & Welfare Notices, Summary Annual Reports, etc.) and ensure each document aligns with the current business practice of the client and the regulatory environment
  • Coordinate the development of communication pieces (i.e. Benefits Guide, Open Enrollment Presentation, Enrollment Kits, etc.)
  • Ensure all client data is entered in the CRM system in a timely matter.
  • Other duties as assigned

Required:

  • Bachelor’s degree plus 5 or more years account management and/or claims management experience
    -OR-
    High School diploma/GED with 8 or more years client coordination and/or claims management experience
  • Appropriately licensed and/or certified
  • Travel to client locations outside the NY metropolitan area on a regular basis
  • Proficient knowledge of Microsoft Windows applications and MS Office

Work Traits:

  • Excellent verbal and written communication skills
  • Critical thinking and good judgment to quickly determine and prioritize key issues

U.S. Eligibility Requirements:

  • Interested candidates must submit a resume online to be considered
  • Must be 18 years of age or older
  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Rampart Benefit Planning hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Rampart Benefit Planning will require proof of work authorization

 

ldiglio@rampartinsurance.com







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