Last modified: 1/28/2020

 Introduction

Rampart Insurance Services (“Rampart”) respects your privacy and is committed to protecting it.  This Privacy Policy (“Policy”) describes the types of information that may be collected from users of this website (“Website”) and our practices for using, sharing, maintaining, and protecting that information.

This Policy applies to information we collect on this Website. It does not apply to information we may collect from you through email, phone or other means of communication. This Policy does not apply to the websites and practices of third-parties, including CSR24.

You can navigate through this Website without disclosing who you are or reveling any of your personal information. However, there will be certain information collected automatically when you visit this Website, as detailed below. By accessing or using this Website, you agree to this Policy.

What Type of Information We Collect

1. Information Collected Automatically When You Visit this Website:

When visiting this Website, Rampart automatically collects information for statistical analysis and research, including the internet protocol (IP) address and domain name used (but not the email address), the type of device, browser and operating system used, the date and time you visited the Website, the web pages or services you accessed at that time, and, if you downloaded a form, booklet, or article, what was downloaded.  This information is used to improve the Website’s content, and help us understand how users are interacting with our Website.

We use tolls to enhance the Website user experience and track users of the Website, including cookies and web beacons.  A cookie is a small file placed on the hard drive of your computer to help remember information about your visit. Web beacons are images (often transparent) that are part of web pages and are used to help us count users who have visited our Website and to generate statistics about how our Website is used.  Cookies web beacons cannot read data off your computer's hard drive, collect your personal information or compromise your security.  Cookies and web beacons are widely used in order to make websites work more efficiently, as well as to provide information to the owners of websites. We may use information collected from cookies and web beacons to help us advertise our products and services, to analyze the performance of our Website and to determine whether you may be interested in other products or services.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Unlike cookies, you cannot decline Web beacons. However, setting your browser to decline cookies or to prompt you for a response will keep Web beacons from tracking your activity.

    2. Information You Voluntarily Provide to Us on this Website

While visiting our Website, you may choose to email us asking us a question or providing us information to help us to serve you. Your email address, the contents of your message and any information you voluntarily provide us while requesting our assistance will be collected. Your email address and the information included in your message will be used to respond to you and may be used to provide you with further information of products and services we believe you may be interested in.

 We do not knowingly collect use or disclose personal information from children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail or through an online transaction will be treated as though it was submitted by an adult.

 How We Use Your Information

 We use the information that we collect on or through the Website to:

1. operate, maintain, enhance, and provide all features of our Website;
2. provide services and information that you request;
3. respond to your inquiry, comments, requests or feedback;
4. use your demographics or usage of our Website to serve you targeted advertising or communicate relevant information that may be of interest to you;
5. use web logs and web tracking to troubleshoot an issue with the Website
6. maintain network security.

 We may also contact you to notify you of Rampart products and services, new features, events, or other relevant information that may be of interest to you.

 Who We Share Your Information With

 We never sell your personal information to other companies. We will not disclose, share or use your personal information without your consent, except as identified in this Privacy Policy. 

 We may disclose your personal information that we collect or you provide as described in this Policy to:

• Our subsidiaries and affiliates to enable them to respond to your inquiries placed through this Website, to provide services you requested and to enable them to contact you regarding products and services you have expressed an interest in. 

• Non-affiliated entities, which are bound by contractual obligations to keep personal information confidential and use it only for the purposes we disclose it to them. These non-affiliated entities are those outside Rampart with whom we conduct our business in order to service you.

 We may also disclose your personal information:

1. to comply with any court order, law, or legal process, including responding to any government or regulatory request;
2. to enforce or apply our Website Terms of Use;
3. if in good faith we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rampart, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may partner with or receive services from third parties which you can visit from our Website. We may also embed external content and features from such third parties within our Website (e.g. social media networks such as LinkedIn, Facebook, and Twitter). We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy statements and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies. Rampart is not responsible for the content or privacy practices of third-party web sites to which this Site may link or may be linked.

Notice to International Users

New regulations and legislation impacting data collection and use are being introduced and implemented, including the European Union General Data Protection Regulation. Rampart values individuals’ privacy and is committed to data protection and privacy. Rampart is not established in the European Union and does not target or monitor individuals located in the European Union. This Policy is provided in accordance with and subject to U.S. law. If you are accessing this Website from outside the U.S. you agree that your use of this Website is subject to the terms of this Policy and the Terms of Use.

Data Security

All information you provide to us is stored on our secure servers behind firewalls. We restrict the access to your information to those employees and third-party contractors who need to use it in order to address your inquiries through this Website, to provide our products and services, and to maintain this Website.

We have implemented safeguards to protect your personal information from unauthorized access. The safety and security of your information also depends on you. Where we have given you or where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

We will retain the information provided and collected through our Website for as long as you maintain an account or as otherwise necessary to provide you the services. We will also retain your information in a secure backup system for a reasonable period of time in order to assure reliable service and as necessary to comply with our legal obligations, resolve disputes, protect our network security, and enforce our agreements, usually not less than seven years.

Where we no longer need to process your information for the purposes set out in this Privacy Policy, we will delete it from our systems. Where permissible by law, we will also delete your personal information upon your request. Please note that if you have multiple insurance accounts with Rampart, each account will be treated individually and you must make one request for each account.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the first page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at legal@rampartinsurance.com